Privacy Policy

Welcome to TalentGro Quest! We are dedicated to creating a secure and enriching learning environment for students in Grades 3 to 12. This Privacy Policy outlines how we collect, use, and protect your personal data while using our platform. We take the privacy of our students and users seriously and ensure all policies comply with legal standards.

👤 Who We Are

TalentGro Quest is a student-centered online tutoring platform that provides personalized learning, assessments, and mentorship. Our services are designed to empower learners while ensuring data safety and transparency. 

💬 Comments on Our Privacy Practices

Our privacy policy is crafted with special attention to young users and their guardians. It ensures:

• Clear communication about data handling

• Parental oversight where necessary

• Alignment with education-specific privacy requirements

• Focus on safety, consent, and control over information

📸 Media

If you upload media (images, videos, documents) to our website, we advise avoiding files containing location-based metadata (EXIF GPS). Such information can be extracted by visitors who download them. Always ensure that sensitive data is removed before uploading.

🍪 Cookies

Cookies are small data files stored on your device. We use them to:

• Save your login sessions

• Remember your preferences

• Analyze usage to improve performance

• Personalize your experience

You can choose to accept, reject, or control cookies from your browser settings. Disabling cookies may affect some functionality of the platform.

🔗 Embedded Content from Other Websites

Our platform may feature articles, YouTube videos, Google Forms, PDF viewers, and quizzes embedded from third-party sources. These external websites:

• May collect your data

• Use their own cookies

• Monitor your interaction if you are logged into their platform

We encourage reviewing the privacy policies of those services before interacting with the content.

🤝 Who We Share Your Data With

Your personal data is never sold or rented. It is only shared in the following situations:

• If you opt-in for services like WhatsApp updates or feedback forms

• With educational partners or vendors strictly for delivering agreed services

• Under legal requirements or in cases of fraud prevention

We ensure that any third-party service we work with follows strict data privacy and protection standards.

🕒 How Long We Retain Your Data

We retain your personal information only for as long as it is necessary:

• While your account is active

• For up to 6 months after cancellation for recordkeeping and legal obligations

You may request early deletion of your data by contacting our team at support@talentgroquest.com.

🧾 What Rights You Have Over Your Data

You have the full right to:

• Access the data we hold about you

• Request correction of inaccurate or outdated data

• Ask for permanent deletion of your data

• Withdraw previously given consent for promotional communication

• Download a copy of your data for your records

All requests can be submitted to our data support team. We respond within 7 working days.

🌍 Where Your Data Is Sent

Your data is stored securely on servers based in India and may be processed in countries with strong data protection regulations. If data is transferred outside India:

• It is encrypted

• We use secure communication channels

• Agreements are in place with service providers to ensure compliance

🔐 Security Practices

We take multiple steps to protect your data:

• SSL encryption to secure data transmission

• Firewalls and role-based access control on servers

• Regular audits and compliance checks

• Secure payment gateways (e.g., Razorpay, PayU) for any transaction

Passwords are stored using one-way encryption. We never store full card or payment information on our servers.

🧒 Child Privacy and Parental Consent

Since TalentGro Quest caters to students, we take additional precautions:

• No account is created for children without parental/guardian oversight

• Email or phone verifications are used to confirm guardian consent

• Learning content and interactions are monitored for safety

📬 Contact Us

If you have questions about this Privacy Policy, or want to exercise your data rights, you can contact us at: 📧 support@talentgroquest.com 📞 Or via the Help section on our website

We review this policy periodically and update it to match current laws and user needs. Keep an eye on the version date for the latest changes.